Broken Top Bottle Shop & Ale Cafe

Reviews about Broken Top Bottle Shop & Ale Cafe

• 2 / 5

  By Ben Ozug
  Let's start out with the good. Food was good, we ended up being there on 50 cent wing night, and certainly ate our fill. Beer selection is superb, especially with all the bottles to choose from in the shop.
  
  Now for the service. This was honestly one of the worst service experiences I have had in a while. Every single waiter/server we talked to acted like we were bothering them. We ordered two pretzels for an appetizer for our table, and after getting all our food asked where they were. The reply was a flat "Oh I didn't put those in, Ill put those in now" No apology, no sorry about that, just straight indifference.
  
  We were a table of 6 and got a big plate of wings, but no small plates were brought out. So we asked to get a few more. They brought us two. We asked if maybe we could get enough for the whole table, and that seemed to the waitress we asked like the worst thing she had ever heard or had to do. Eventually received enough plates for everyone.
  
  Ordered sides of dipping sauce for the wings, never got those, didn't even bother to ask about them because we probably wouldn't have gotten them anyways.
  
  It wasn't even a busy night, the restaurant was probably 30% full.
  
  It's a shame because the food was good, and the beer selection was extensive.
  January 16, 2017